As 2024 dawns, the hospitality sector is witnessing a tech revolution, led by advanced ePOS (Electronic Point of Sale) systems and Self-Service Kiosks. the landscape of Point of Sale (POS) systems and Self-Service Kiosks is rapidly evolving. These technologies are no longer just about processing sales; they’re becoming integral parts of the customer experience. Let’s […]
Simulating human intelligence in machines, artificial intelligence (AI) is used to mimic our cognitive functions and has the ability to analyse behaviour, preferences, feedback and characteristics to accurately uncover and deliver information tailored to individual customers. AI also has the ability to predict consumer wants, based on what they’ve searched or purchased previously. And in […]
From process automation to self-service kiosks, new technologies have been changing the hospitality sector for the better. To understand how they’ve affected customer’s perceptions, Grafterr has commissioned an exciting new piece of in-depth research. Compiled into a new report, our research shows one-third of consumers would only visit a venue if they could get table […]
It’s no secret that the UK’s food culture has been a growing trends in recent years – and there is no signs of it slowing. Stats from Instagram, for example, suggest food and drink is the most popular topic in the UK, with almost 40% of Instagrammers identifying as ‘food aficionados’. So, it’s no surprise […]
You know how mobile usage exploded in 2020? And how consumers spent 25% more using apps than they ever had before? Well, it means that there’s never been a better time to promote your mobile app. Because we’ve never been on our phones as much as we are now. Do you want to know the best ways […]
Subscription services have fast become the most cost-effective business model for industries. They give consumers easy access to the goods they want and businesses a regular and reliable source of income. And its software services where the subscription model is the most powerful. SaaS (Software-as-a-Service) is now a heavily-relied upon model for organisations of all […]
Running a takeaway in 2021 is no mean feat. It takes serious guts, determination and savvy to make it work. And to perform to a high standard, it’s recommended you take regular stock of what’s going well and what you could be doing better. Because restaurants are facing a lot of issues. One of which […]