Takeaway marketing
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5 must-have POS features for a successful takeaway business
Running a takeaway business comes with its unique challenges. From managing orders during peak hours to keeping track of customer preferences, every element needs to work seamlessly. Some of the common challenges takeaways face when it comes to managing orders efficiently can include: A powerful point-of-sale (POS) system can simplify operations and enhance customer experience. […]
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7 reasons why your restaurant needs self-service kiosks in 2025
The restaurant industry is evolving faster than ever, shaped by changing consumer expectations, technological advancements, and operational challenges. In 2025, restaurants are prioritising efficiency, personalisation, and convenience to meet these demands. Key trends shaping the sector include the rise of cashless payments, AI-driven analytics, sustainability initiatives, and delivery optimisation. However, one trend stands out for […]
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10 ways to reduce your restaurant staff burnout
Staff burnout in the restaurant industry is a prevalent issue, affecting morale, turnover rates, and customer service. Restaurant and hospitality businesses are particularly prone to high levels of staff burnout due to several intrinsic factors related to the nature of the work and the environment in which it is performed. Here are some reasons why […]
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QR codes as the new face of loyalty programs in eateries
The transformation of loyalty programs through technology has taken a significant leap forward with the adoption of QR codes in eateries. This shift not only streamlines operations but also enhances the customer experience, offering a more interactive and engaging approach to loyalty rewards. One of the key technological advancements has been the integration of loyalty […]
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The truth about self-service kiosks and employment: dispelling myths
The introduction of self-service kiosks across various sectors, especially in hospitality, has sparked numerous debates. The emergence of self-service kiosks in fast food chains marks a significant evolution in the customer service and operational efficiency landscape. This innovation was initially introduced as a response to the growing demand for faster, more efficient service and the […]
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Rising trend: the growing dominance of QR and digital payments in the UK
The UK has witnessed a significant shift towards a more digital economy, with QR codes and digital payments leading the charge. This trend, accelerated by the global pandemic, shows no signs of slowing down. Initially, the shift towards QR and digital payments in the UK was met with resistance, fueled by concerns over job security […]
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The survival toolkit: investing in QR technology in times of cutbacks
From staff shortages to unprecedented demand spikes. QR technology has emerged as a beacon of adaptability and efficiency, offering a robust solution to navigate these turbulent times. The introduction of any new technology often meets with a degree of skepticism and hesitation. Initially, people may find adapting to novel systems challenging, requiring both time and […]
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Combatting order anxiety with fast food self-serve kiosks: A closer look
The fast-paced environment of fast food restaurants can sometimes be overwhelming, leading to what is commonly referred to as “order anxiety.” This phenomenon, where customers feel rushed or uncertain when placing their orders, can detract from the dining experience. However, the introduction of self-serve kiosks in the fast food sector presents a promising solution to […]
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Breaking language barriers: How self-service kiosks enhance customer experience
The ability to cater to a diverse clientele is paramount for businesses, especially in the hospitality and retail sectors. Self-service kiosks have emerged as a powerful tool in breaking down language barriers, significantly enhancing the customer experience for non-native speakers and international visitors. Language barriers constitute a significant challenge in the hospitality sector, particularly in […]
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Exploring global cuisines: Expanding your menu’s horizons
Embracing global cuisines offers an unparalleled opportunity for restaurants to diversify their menus and cater to the adventurous palates of modern diners. This exploration not only enriches the dining experience but also fosters creativity and innovation within the kitchen. By integrating flavors and techniques from around the world, chefs can craft unique dishes that stand […]