Hospitality insights
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The 2020 takeaway trends you need to know about
Takeaways have changed a lot in the last few years. Not that long ago you’d probably only have a handful choices to weigh up (India, pizza or Chinese, perhaps?) and you’d also have to phone up and talk to an actual person in order to get your delivery. I think we can all hear the […]
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What is the Cloud and how will it affect my business
New technologies are continuing to empower businesses of all sizes to create and elevate new customer experiences. With the introduction of real-time messaging, customer self service, and Artificial Intelligence (AI), many industries – including hospitality – are delivering improved customer engagement and service. But at what cost? Innovation and technology in recent years has drastically […]
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Our first 10 reasons not convinced you? Guess what – here is another 5
We have already given you 10 reasons why Grafterr can help your business. Still on the verge of deciding? Lucky for you we have another 5 reasons!! Number 1 – Home Deliveries The most consistently negative feedback from customers is problems with home delivery. This could be the length of time the delivery took, lack […]
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Has advertising clutter made it difficult for corporations to stand out?
Thinking about paying to advertise on TV, radio or magazines? Here’s why some traditional media might not be the best option. In recent years there has been an increase of advertising clutter. The advertising industry has expressed huge concern over this with clutter increasing to 30% in the 1990s and the 2000s seeing a further […]
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Need more reasons to choose Grafterr? Here is another five
Were the last five reasons not enough to persuade you to upgrade to Grafterr? It seems you may be in luck as here is another five reasons why you need Grafterr in your business. Number 1 – Menu Management Do you want to make a change to your menu? Change the price of an item […]
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Innovative tech firm has solution to food allergy crisis
Grafterr (formerly ePOS Hybrid) has developed software to help solve the dangerous allergy dilemma for food outlets, from the smallest cafes and takeaways to the busiest restaurants. Grafterr has welcomed tough new recommendations from the Food Standards Agency (FSA) which has urged Government ministers adopt strict new rules over highlighting the 14 major allergens. One […]
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Restaurants can put a stop to food waste thanks to tech firm
Our innovative software system is offering restaurant owners the chance to put an end to costly food wastages. Grafterr’s pioneering system is able to record all food wastage across a whole food outlet, from chefs and waiters, through to general staff. New research from Zero Waste Scotland has claimed that food waste is a bigger cause […]
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Why digital ad spend is growing and becoming more popular within businesses
‘As companies continue to shift expenditures toward digital-media channels, the benefits of digital advertising (adaptability of content, more efficient consumer targeting, and higher reach per dollar) must be weighed against the opportunity cost (forgone synergy between digital and traditional advertising)’ (Ma and Du 2018). 2017 seen internet advertising take over traditional television as the world’s […]
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Is technology changing consumer expectations of customer service?
The rise in new technologies for customer services allows businesses to quickly and easily implement positive customer experiences. The creation of real-time messaging, self service, and Artificial Intelligence (AI) has presented the industry with opportunities to make huge changes within customer facing roles. However, challenges arise with new technology and it can take consumers a rather lengthy […]