Hospitality insights

  • 7 best eposnow alternatives & competitors in 2024

    7 best eposnow alternatives & competitors in 2024

    As we progress into the year 2024, there is a significant increase in the demand for comprehensive point-of-sale (POS) systems across diverse business sectors. Although Epos Now has established itself as a great key player in this field offering notable features and extensive integration capabilities. However, it is worth mentioning that the UK market hosts […]

  • Top 7 best restaurant table management service in the UK

    Top 7 best restaurant table management service in the UK

    A dining room is difficult to manage when you have a large number of orders and alterations to keep track of, as well as all of your bookings, including table reservations and turnover times. Adopting effective restaurant table management services is a must for restaurateurs, as it improves customer pleasure, personnel productivity, and income. Finding an excellent restaurant […]

  • Sync all your online orders from popular platforms like JustEat, Deliveroo, and UberEats seamlessly to your POS

    Sync all your online orders from popular platforms like JustEat, Deliveroo, and UberEats seamlessly to your POS

    In today’s fast-paced business landscape, seamless integration between various systems and platforms has become crucial for maximizing efficiency and gaining a competitive edge.  In recent years, the restaurant industry has experienced a significant shift towards online food delivery services. While some restaurants still rely on traditional in-house delivery or their own online platforms, many have […]

  • 7 ChatGPT prompt ideas to power up your restaurant marketing

    7 ChatGPT prompt ideas to power up your restaurant marketing

    After attracting an astounding 100 million users within two months of its launch, 2023 is shaping up to be the year of ChatGPT. However, while you might be familiar with ChatGPT and similar AI chatbots, you may not have considered how they can be harnessed to improve your marketing efforts for your restaurant. In this […]

  • 9 creative happy hour ideas to boost your pub’s revenue

    9 creative happy hour ideas to boost your pub’s revenue

    “Happy hour specials” – three simple words that are guaranteed to put a smile on the face of any customer that enters a pub or bar at the right time. Better still, clever happy hour ideas are a sure-fire way to get customers to return to your venue time and time again. With that in […]

  • The Rise of Dark Kitchens and Why They Matter

    The Rise of Dark Kitchens and Why They Matter

    Dark Kitchens. They sound a bit scary, don’t they?  And there’s a reason for that. Because they aren’t somewhere that you or I can go. Instead, they’re used as an extension of a restaurant’s kitchen or, in some cases, as the sole kitchen for delivery-only food orders.  Dark Kitchens are the most popular way to […]

  • 7 ways contactless technology will improve your business

    7 ways contactless technology will improve your business

    Contactless technology is making our lives easier. Take contactless payments, for example. They account for two-thirds of financial transactions made across the UK. And once the pandemic ends, the number is expected to rise.    So what makes them so popular? Convenience, speed, and safety – both for our health during the pandemic and for […]

  • How self checkouts have evolved to better meet business needs in the age of disruption

    How self checkouts have evolved to better meet business needs in the age of disruption

    Digital technology continues to disrupt every aspect of global commerce. And this is a good thing. Because when technology, such as self-checkouts, evolves to meet consumer demands, it offers a set of benefits to businesses of all sizes. And this includes business in both the retail and hospitality sectors.  Self-checkouts do this because they solve […]

  • How can POS improve the customer experience?

    How can POS improve the customer experience?

    Customer experience has become an essential consideration for every profitable business.  Sometimes shortened to CX, customer experience is essentially a bit of a buzzword for how you make your customers feel. It includes customer service but is more than that. It’s the image they get when they think about your brand. It’s the experience they […]

  • UK consumers are keen to try unique dining experiences like VR

    UK consumers are keen to try unique dining experiences like VR

    As the night time industry continues to plan for the future and many operators look to take their customer offering to the next level, we commissioned some research to shine a light on consumer perception of the emerging technologies that some venues are adopting. Virtual reality (VR) is one technology that is having a considerable […]