The Electronic Point of Sale (EPOS) systems have become indispensable for UK takeaway businesses. These systems aid in streamlining operations, monitoring sales, and delivering crucial data insights that drive business growth. As the demand for efficient and effective operational tools rises, the market has seen a proliferation of EPOS systems, challenging takeaway business owners when it comes to selecting the most suitable one. This article offers an in-depth review of the best EPOS systems tailored for UK takeaway businesses, assisting you in making an informed decision.
As the UK takeaway sector evolves, the importance of harnessing technology to enhance customer service and operational efficiency cannot be overemphasised. EPOS systems, with their multifaceted functionalities, not only ensure smoother day-to-day management but also empower business owners to make data-driven decisions. A well-chosen EPOS system can transform the dynamics of how a takeaway functions, from processing orders to managing inventory.
Choosing the right EPOS system requires a thorough understanding of both the specific needs of the business and the features offered by the system. While some systems might excel in inventory management, others might stand out for their customer relationship management tools. The key is to identify the specific challenges and requirements of your takeaway business and match those with the features of a potential EPOS system.
Furthermore, as competition in the takeaway landscape intensifies, businesses that leverage the capabilities of a robust EPOS system often find themselves at a strategic advantage. A system that offers seamless integrations, real-time analytics, and user-friendly interfaces can significantly enhance the customer experience, setting the business apart from its competitors. Now, let’s delve into the top EPOS systems that are making waves in the UK takeaway industry.
1. Grafterr
Grafterr POS, a revolutionary platform that’s more than just a transaction tool. This software is uniquely designed to oversee every facet of your business from a single screen, ensuring seamless operational coherence.
Grafterr’s multifunctional system efficiently synchronizes orders from various channels directly to your POS. Whether it’s from a mobile, website, delivery app, or even a self-serve kiosk, the platform brings everything together. The result? Speedier order preparation and enhanced service delivery.
Beyond just transactions, Grafterr POS ensures businesses remain in control, particularly with its integrated table booking system. It promises increased table turnovers, intuitive booking calendars, and intelligent order management. Moreover, the software allows establishments to build dynamic menus swiftly, making sure revenue opportunities are always optimized. Its HR capabilities are also noteworthy; from creating employee profiles and rotas to tracking productivity, Grafterr ensures comprehensive staff management.
Grafterr offers flexible packages to suit your needs. From the startup-friendly ‘Free’ plan to the advanced ‘Enterprise’ option for franchises and multi-location businesses, there’s a solution for everyone. With this holistic POS platform, businesses can cut costs, replace multiple vendors, and streamline operations, ensuring they’re always a step ahead in the competitive hospitality landscape.
2. TouchBistro
TouchBistro is designed exclusively for the food and beverage industry, making it an excellent choice for takeaways. It offers a comprehensive suite of features, from sales reporting to table management.
Key Features:
- Inventory management.
- Customisable menu settings.
- Customer relationship management (CRM) tools.
- In-depth sales reporting.
Pros:
- Cloud-based, ensuring data safety and accessibility.
- Integrates with various third-party applications.
- Offers a 24/7 customer support service.
Cons:
- Some users report occasional software glitches.
- Might be on the pricier side for smaller takeaways.
3. Square for Restaurants
Square for Restaurants is a popular EPOS system that has a specific version designed for eateries, including takeaways.
Key Features:
- Real-time sales tracking.
- Employee management.
- Custom floor plans.
- Integration with delivery platforms.
Pros:
- User-friendly interface.
- Offers a free basic version.
- Supports offline mode.
Cons:
- Limited customisation options.
- The advanced version can be expensive.
4. Epos Now
Epos Now is a versatile system suitable for various industries, including takeaways. It’s known for its adaptability and scalability.
Key Features:
- Stock management.
- Loyalty programs.
- Comprehensive reporting tools.
- Integration with multiple payment gateways.
Pros:
- Cloud-based with offline mode functionality.
- Suitable for both small and large businesses.
- Monthly subscription without long-term commitments.
Cons:
- Some users report a steep learning curve.
- Additional costs for certain integrations.
5. Lightspeed Restaurant
Lightspeed Restaurant is designed for the foodservice industry and is known for its robust features and reliability.
Key Features:
- Customisable floor plans.
- Time-tracking for employees.
- CRM tools.
- Multi-location support.
Pros:
- Highly intuitive user interface.
- Regular updates and feature additions.
- Integrates with numerous third-party apps.
Cons:
- Slightly more expensive for smaller takeaways.
- Some features might be redundant for smaller outlets.
6. Zettle Food & Drink
Zettle is renowned for its payment solutions, but its Food & Drink EPOS system is increasingly popular among UK takeaways.
Key Features:
- Advanced sales analytics.
- Stock level notifications.
- Employee account settings.
- Custom receipt generation.
Pros:
- Seamless integration with iZettle payments.
- Monthly rolling contracts.
- Easy setup and navigation.
Cons:
- Limited features in comparison to some rivals.
- Some users find the reporting tools basic.
Conclusion
Choosing the right EPOS system for your UK takeaway business is a critical decision that can significantly impact your operations, customer satisfaction, and profitability. An efficient EPOS system isn’t just a business tool; it’s a bridge that connects businesses to their patrons. By adapting to an EPOS system that aligns with your business and customer needs, you’re not only streamlining operations but also meeting, if not exceeding, those modern expectations.
The ideal system should align with your business’s size, requirements, and budget. Whether you’re a small local takeaway or a large chain, investing in an EPOS system can streamline operations, enhance customer experience, and provide invaluable insights to propel your business forward. Make sure to trial or demo a few systems before making your final decision to ensure the chosen system aligns seamlessly with your business operations.
