Welcome to the most wonderful time of the year for UK businesses – the Christmas season! It’s a period brimming with opportunities, especially for savvy entrepreneurs ready to leverage technology for festive profits. Among these tech marvels, Self-Service Kiosks stand out as silent salesmen, ready to transform the holiday shopping experience. So, let’s unwrap the […]
Takeaways have changed a lot in the last few years. Not that long ago you’d probably only have a handful choices to weigh up (India, pizza or Chinese, perhaps?) and you’d also have to phone up and talk to an actual person in order to get your delivery. I think we can all hear the […]
It’s January. Everyone’s broke, everyone’s had enough of going out, and most of all, everyone’s had enough of all the eating. Entire food groups have been wiped from people’s diets overnight – from sugar, carbs or anything containing or made using animals. Take your pick. In theory, this makes your life as a restaurant owner […]
Think the days of customer loyalty are long over? Think again. The facts don’t lie and when it comes to customer loyalty, neither will your bottom line. Customers who are loyal to a brand will spend more money, visit more regularly, and are less expensive to a business than acquiring new customers. According to the […]
Imagine your restaurant as a person. Now describe that person using two or three adjectives. Perhaps this person is successful and accomplished. Maybe they’re thoughtful and family-orientated. Perhaps they are elegant and sophisticated, or care-free and sassy. Before you even start planning your marketing campaigns, you need to define your brand personality. Why? Because this […]
New technologies are continuing to empower businesses of all sizes to create and elevate new customer experiences. With the introduction of real-time messaging, customer self service, and Artificial Intelligence (AI), many industries – including hospitality – are delivering improved customer engagement and service. But at what cost? Innovation and technology in recent years has drastically […]
We have already given you 10 reasons why Grafterr can help your business. Still on the verge of deciding? Lucky for you we have another 5 reasons!! Number 1 – Home Deliveries The most consistently negative feedback from customers is problems with home delivery. This could be the length of time the delivery took, lack […]