Latest article
-
7 reasons why your restaurant needs self-service kiosks in 2025
Read the full articleThe restaurant industry is evolving faster than ever, shaped by changing consumer expectations, technological advancements, and operational challenges. In 2025, restaurants are prioritising efficiency, personalisation, and convenience to meet these demands. Key trends shaping the sector include the rise of cashless payments, AI-driven analytics, sustainability initiatives, and delivery optimisation. However, one trend stands out for […]
More from Grafterr
-
The truth about self-service kiosks and employment: dispelling myths
Read more >The introduction of self-service kiosks across various sectors, especially in hospitality, has sparked numerous debates. The emergence of self-service kiosks in fast food chains marks a significant evolution in the customer service and operational efficiency landscape. This innovation was initially introduced as a response to the growing demand for faster, more efficient service and the […]
-
Rising trend: the growing dominance of QR and digital payments in the UK
Read more >The UK has witnessed a significant shift towards a more digital economy, with QR codes and digital payments leading the charge. This trend, accelerated by the global pandemic, shows no signs of slowing down. Initially, the shift towards QR and digital payments in the UK was met with resistance, fueled by concerns over job security […]
-
The survival toolkit: investing in QR technology in times of cutbacks
Read more >From staff shortages to unprecedented demand spikes. QR technology has emerged as a beacon of adaptability and efficiency, offering a robust solution to navigate these turbulent times. The introduction of any new technology often meets with a degree of skepticism and hesitation. Initially, people may find adapting to novel systems challenging, requiring both time and […]
-
Combatting order anxiety with fast food self-serve kiosks: A closer look
Read more >The fast-paced environment of fast food restaurants can sometimes be overwhelming, leading to what is commonly referred to as “order anxiety.” This phenomenon, where customers feel rushed or uncertain when placing their orders, can detract from the dining experience. However, the introduction of self-serve kiosks in the fast food sector presents a promising solution to […]
-
Empowering staff: How QR ordering menus complement human service
Read more >QR ordering menus have become more than just a technological novelty; they are now a key component in enhancing the dining experience. Far from replacing the valuable human touch, QR codes act as a complement to traditional service, empowering staff and elevating customer satisfaction. When QR menus first emerged as a prominent feature during the […]
-
Breaking language barriers: How self-service kiosks enhance customer experience
Read more >The ability to cater to a diverse clientele is paramount for businesses, especially in the hospitality and retail sectors. Self-service kiosks have emerged as a powerful tool in breaking down language barriers, significantly enhancing the customer experience for non-native speakers and international visitors. Language barriers constitute a significant challenge in the hospitality sector, particularly in […]