The fast food industry is continuously evolving, seeking innovative ways to enhance customer experience and increase profitability. Among these innovations, self-service kiosks stand out for their significant impact on operational efficiency and, notably, average order value (AOV). Let’s delve into how these kiosks are reshaping the fast food landscape. Embracing automation Self-service kiosks represent a […]
The hospitality sector in the UK is a vibrant and ever-evolving one where the seamless integration of technology plays a pivotal role in shaping the customer experience. Since it was founded by Jack Dorsey and his contemporaries in 2002, Square, a mobile payment company, has presented comprehensive tools to help various sectors’ operation procedures. Square […]
Conversational AI is a field of artificial intelligence that mimics human-like conversations between machines and humans. It’s all about training computers to engage in natural, fluid conversations. This, in turn, blurs the lines between human interactions and digital interfaces. And ChatGPT lies at the heart of this — a language model tailored to comprehend context, […]
If you have any experience in the busy and fast-paced world of cafés, then you would know that efficiency and customer satisfaction are at the top of the priority list for café owners and staff alike. What many café owners fail to realize is that the right electronic Point of Sale (ePOS) system can be […]
The electronic point of sale (ePOS) system serves as a fundamental component for many present-day businesses, particularly those operating within the hospitality industry. The implementation of a new electronic point of sale (ePOS) system has the potential to significantly impact operational processes, resulting in improved efficiency and the generation of valuable data insights. Given that […]